Help, We Are Getting Screwed By a Company

It's possible that the new reversing valve is sticking or the defrost board is bad. They are now replacing the defrost board free of charge. The service is finally turning around.
turns out UF has more power than BBB
 
if i ever make it to florida, i'll fix it for you. AC's are pretty basic.

only thing i cant do is copper joints. i pretty much suck at smelting.