Fired two customers this week, ones who don't value my services and are huge security risks with the lack of action to secure things. Letting another two clients know about a legacy security plan that I used to offer will be changed to basic or fully managed services plan or they will find another vendor. And I'm about to let my client base know my labor prices are going up (I did not do that in 2020 as a gesture of solidarity with the economy in the shitter due to covid). Still have not filled the vacant tech position that I need. Working on training my office manager on some of the easy tech requests like password resets and stuff like that.
Lost one municipal client when they decided for the first time in 15 years to put IT services out to bid. Lowest vendor, a larger competitor of mine, came in $10 under hourly rate and is throwing in 10 free hours a month according to the municipality when they issued the winning bid response. Seems crazy and unaffordable. Kinda hurts to lose them as a long term client, but they were fairly cheap so I guess it is a good thing they are moving on.
Trying to wrap up projects for other clients before the end of the year. Global computer chip shortage really sucks ass. Cannot get my hands on pretty much any networking gear. I ended up buying some used Cisco gear to hold my clients over until vendors equipment finally ships in 2022 sometime.
I accepted a quick IT divesture project for a contracting company that I've done work for over the years. Flying to TN New years eve, working all day New Years to wipe computers and networking equipment clean at an assisted living facility, then flying back on the 2nd. Decent holiday rate money to make.
