Coming from the other side, I don't think that's the reason. They're just trying to prevent more work from you guys. And btw, its a slippery slope. Once it gets out that you guys are doing it, everyone else will as well. And now the chicks in HR can install the new Crystal Crash game, or whatever the fuck they're playing. And now ticket volume will have tripled, and tickets will now be taking two weeks.Well, theyre not giving the admin password to everyone
Theyre making a specific account that engineering will control
Theyre just worried about managment realizing theyre useless