The average "good with computers" person in your area at work is still a fucktard. They just know more than you so they seem SMRT. If I had 10 dollars for every computer I've fixed that had someone who "knows computers" fix it first I'd be a rich man.
I've had to fix more things that so called (or better yet, self called) 'techies' have tried to fix but made worse it's maddening. But what is even worse is people so bad with technology they need your assistance in putting a shortcut on the desktop that they feel empowered to tell you to, with included links to MSN articles, how something is broken. For example, yesterday, I was told that she needed her software updated because an attachment she got wasn't able to be read by just clicking on it.
In reality, what happened is that the attachment normally comes as a .pdf, but this time someone sent her a scan in .tif format. Obviously, something is broken if double clicking on it doesn't work.