FUCK THEM.
when ever I call the god damn voice jail prompts, I immediately press '0' & begin saying 'customer service.'
the cunt that FINALLY got on the phone gets a god damned earful as from the time of answering to her was 4 minutes. I don't waste time fucking around with a god damned automated answering service that can't handle the call. I know that your prompts have changed. They change every god damned time I call. I know your automated guy doesn't understand and wants me to try again. She told me to press 0 next time. She was at a loss for words when I asked why it would work on the next call and not this one. Then I told her I asked mr. auto dude for "customer service." many ways even. Slowly, normally, breaks between the sylables and everything. She said, "OH! next time, say "Agent" and you'll get an agent on the line right away.
AGENT.
just so you know, they no longer have customer service representatives.
Only Agents.
when ever I call the god damn voice jail prompts, I immediately press '0' & begin saying 'customer service.'
the cunt that FINALLY got on the phone gets a god damned earful as from the time of answering to her was 4 minutes. I don't waste time fucking around with a god damned automated answering service that can't handle the call. I know that your prompts have changed. They change every god damned time I call. I know your automated guy doesn't understand and wants me to try again. She told me to press 0 next time. She was at a loss for words when I asked why it would work on the next call and not this one. Then I told her I asked mr. auto dude for "customer service." many ways even. Slowly, normally, breaks between the sylables and everything. She said, "OH! next time, say "Agent" and you'll get an agent on the line right away.
AGENT.
just so you know, they no longer have customer service representatives.
Only Agents.