It's official. After looking at everything our 'help desk' was supposed to do to cover me being gone for 4 fucking days for a vacation, I'm done. 2013 - year of change.
My vacation started December 21st. Monday morning, december 24th, when I was supposed to be on my way to atlanta, instead I had to stop in Ocala to fix a PC. After replacing the Power Supply, the MD told me 'This could have waited until you got back'.
At the same time, one of my morons infected her PC for the 5th time in 2012 with the EXACT SAME VIRUS she always gets. I ask the Help Desk to follow up with it. What do they do 'Scott will be back to re-image'. The actual fix? Delete her profile and create a new one.
They routed all morning Help Desk calls to my phone while I was on vacation. Thursday monring, I was woken with a spam of calls regarding a billing program and our webmail program being down.
The webmail program is still down, which means everyone in florida who get's company email to their phones isn't getting those emails. For over a week now. And I have to ASK to get updated on the status, which I still haven't gotten.
Another person had a problem with remoting into a PC. HD told her the PC must be dead. I get back, and find out it was simply a DNS issue and all I had to do was flush dns on the local PC to fix it.
They don't even bother trying anymore. And this shit is what they are SUPPOSED to be handling so we can focus on important clinical issues like Treatment affecting problems with imaging provision.
Just ranting, but it's amazing how much I beat my self up over my work performance, only to find out I'm holding myself to a standard none of my contemporaries even consider.