WTF Brighthouse?!?!?!

[shawndavid]

So a few weeks ago I kept getting a call from some 866 number and they never left a message. They called all hours of the day and early evening up to 8pm or so. I finally got sick of aborting calls and answered it. It was a Brighthouse chick calling to remind me that a PPV UFC fight was coming up. In my life I have ordered one fight. I thanked her for the reminder (trying to be nice) and said no thanks.

Just now an 866 number came up and I answered immediately. It was a guy from BH telling me that they're offering RR at twice the speed I currently have.

WTF? I do not want these people bothering me. If I wanted more/additional/better services I'd ask for them. It's not like they're trying to do me a favor. It's all a ploy to get more money out of me. Fuck. Now my train of thought is broken and I'm back on the internet on an unassigned break time.

 

[fly]

Ever thought of asking them not to call you?

 

[Duke]

Worst part is, it's not really brighthouse, but some spam company in Orlando 'calling on behalf of brighthouse', and using that to get around the 'no call list'.

It's bullshit.

 

[water]

Ever thought of asking them not to call you?

[ame="http://www.youtube.com/watch?v=spz8_rpE0e0"]YouTube - The Benny Hill Show-End Credits[/ame]

 

[Dharma1521]

I recently had a home phone installed and the next day I started getting hounded by Brighthouse. They said, "Jaime, we see that you are not a current client." Actually I am a client. They said that they had no record of me being a client would I like to set up services. I've had BrightHouse since they were named Time Warner (approx 10 years). Thanks for valuing me as a customer

 

[shawndavid]

Ever thought of asking them not to call you?

Sometimes obvious stuff escapes me.

 

[JAXvillain]

I think floppy mentioned getting called by them for a reminder about the ufc fight as well

 

[Valve1138]

You need this for the next time they call.

http://www.bubbathelovesponge.net/sound2.php

 

[Floptical]

I hate Brighthouse but my experience with Verizon was much worse so it's not like I have much of a choice but to deal with them.

 

[APRIL]

I hate Brighthouse but my experience with Verizon was much worse so it's not like I have much of a choice but to deal with them.

Exactly this.

 

[Duke]

I really want FIOS at my new place, but I dread dealing with Verizon's customer service.

 

[APRIL]

It's not worth the pain we went through when we had it. The service was nice, besides the 2sec delay switching channels.

 

[Floptical]

I hated the delay. I hated that they would always update the FW on my box and crash it. And god forbid if you ever had to call them.

 

[water]

YouTube - The Benny Hill Show-End Credits

Totally underrated response.

 

[shawndavid]

Totally underrated response.

You can't rate your own humor. That's like saying you're good in bed. It's subjective.

 

[fly]

I hated the delay. I hated that they would always update the FW on my box and crash it. And god forbid if you ever had to call them.

I'm surprised to see that billing problems arent one of the things you listed there.

 

[Floptical]

I'm surprised to see that billing problems arent one of the things you listed there.

You mean their mystery $80 in fees and taxes?

 

[fly]

You mean their mystery $80 in fees and taxes?

Actually I'm referring to the double billing, random charges, and overpaid+overdue bills. In addition to Ape and I (who have since cancelled), three of my coworkers that I know of deal with this almost every month.

 

[water]

You can't rate your own humor. That's like saying you're good in bed. It's subjective.

That post was solid gold, son.