WTF So I just dick'd my butt

Been having an issue with one of our products at work. When it Does The Thing, it's also supposed to automatically (through various chemical and exothermic reactions) do Thing A, Thing B, and Thing C.

It has not been doing Thing B, it in fact has been doing Thing F. Thing F is on the Very Bad List of Things That Can Happen When You Do The Thing.

We've been trying to track it down for a couple years now, but haven't had enough data to track it down accurately. Now that we have almost all that data it appears to be pointing to a supplier for one of the chemicals that we dont track. We specify what needs to be in the end product, but let the contractors that mix this stuff get it from whatever distribution chain they can for whatever deal they can get.

One of those distributors has a supplier of products. One of the makers of those products has a supplier of products. The maker of those products, about 5 years ago, made a small change to the formula of one of their products for health and safety reasons.

Three degrees of separation from our control is affecting our product.
 
  • Sad
Reactions: wetwillie