Lead in: I was sitting at my desk and got a phone call. It was a customer of mine calling to tell me his bank didn't send out his check b/c of some thing where they have a 12 month limit for automatically sending checks. He told me he'd be in with a check to pay for the account.
Fast forward 30 minutes to another phone call I get... its him, again, yelling at me for a lock being on his storage. He storms into my office, demands to speak to my manager, demands to only pay for the 20 days of this month, beraides me about how I just lost the account, and refuses to pay the $10 (yes, it's only $10) late fee. If he had come into my office in the first place, like I thought he was going to do, I would have sent my maintenance guy down to take care of the lock.
I must ask, what is the most minute thing you have ever been angry over... something that cause you to lash out or say something stupid.
Fast forward 30 minutes to another phone call I get... its him, again, yelling at me for a lock being on his storage. He storms into my office, demands to speak to my manager, demands to only pay for the 20 days of this month, beraides me about how I just lost the account, and refuses to pay the $10 (yes, it's only $10) late fee. If he had come into my office in the first place, like I thought he was going to do, I would have sent my maintenance guy down to take care of the lock.
I must ask, what is the most minute thing you have ever been angry over... something that cause you to lash out or say something stupid.