I picked up a clients laptop for service. The problem as reported to me was "I type but nothing shows up." Turns out that it was mereley the "num lock" key being on. Since I had the laptop on the bench I decided that I would go ahead and run updates and clean the thing up because it was filithy. Nasty filthy. I tend to bill based upon ones ability to pay. For example the ladies at my son's day care get my services for for a flat rate, $45 for a virus/spyware sweep and updates. My small business clients get me on site for $50 an hour + drive time. But this particular client is LOADED, million dolllar home, Aston Martin Vanquish and a 17 inch G4 Powerbook. Now my question is how many hours should I bill him? Should I be cool and just call it $60, drive time plus an hours service or should I go with the whole 4 hours, $180, that I sat here and watched little bars fill up? How about I split the difference and say charge him $100? You, the member of useless forums get to decide. You shall be my moral compass.