This is all terribly wrong but in my mind it shouldn't be treated the same as the folks who have a diagnosis and then refuse to treat. Not that this was any better but at the same time they didn't know what he had. I'm sure if they did they wouldn't have have the same actions. It's amazing how much ignorance and straight out ignoring the issue can play into peoples minds.
while i agree, they still knew something was wrong and weren't in any hurry to find out what. was some bureaucracy in the way of getting him checked out? yea. can't blame it on paperwork though, ultimately it was a lack of effort not a lack of finances leading to the current situation.