Hrmmmmmm
I will let my dialer guy know and see what we can do. If we lose one of the programs though the dialer will not run and I will have to close the room... I dunno if the risk is worth the reward
Well, think about the result if a hacker eventually takes your machine entirely offline and then you will have nothing.
It sounds like it's time for management to step up and get a piece of software that they can maintain for some reasonable amount of time...not some OEM installed piece of shit that will die with the box.
Something else to consider...that machine sounds old as crap...what happens when it just dies off...like the motherboard fails. You are just out of luck? No more business? That doesn't sound too smart.
I don't know your management, but I'd probably raise these issues on the record if I were in your shoes, that way when it fails it can't be said that it's your fault.