We got a good laugh at this today:
Saturday one of my technicians called me after leaving a customer's home. He proceeded to tell me how dirty this house was, how it stunk like dog shit, and how before someone goes back to finish up the repair, we need to ask the customer to clean up all the "shit" around the area. He proceeded to go on and on about how dirty this place was, and he coulden't imagine how someone could live in such filth, etc etc.
Today: I ask my assistant to call her to schedule the repair, and I tell her that apparently there is dog shit all around the A/C unit, and that in order for us to go back, she (the customer of course) would need to clean up the area because it is not only unsafe but I would never knowingly send in a tech to a place that has DOG SHIT all over. They could slip in it, it's not sanitary, and so on.
She calls the customer, and tells her politly to "clear the dog droppings away from the area" before we come back. The customer says: "I don't have a dog. Why would someone not clean up dog droppings?" My assistant made a great save: "Opps, wrong customer. I have confused you with someone else." Anyhow she schedules the work and tells me this women doesnt have a dog.
I call the tech and tell him the story and he goes "oookkkkkaaayyy" like he has no idea what I'm talking about. The he tells me: "No, it SMELLS like shit in there, but the SHIT I was referring to was junk like rotting newspaper, chunks of metal (weird huh?) and misc. junk. NOT REAL SHIT.
Oh well, we sure laughed like hell. Evidently we didn't offend the customer because she scheduled the follow-up work.
CONTENT: Anyone ever take a figure of speech literally and fuck something up?
Saturday one of my technicians called me after leaving a customer's home. He proceeded to tell me how dirty this house was, how it stunk like dog shit, and how before someone goes back to finish up the repair, we need to ask the customer to clean up all the "shit" around the area. He proceeded to go on and on about how dirty this place was, and he coulden't imagine how someone could live in such filth, etc etc.
Today: I ask my assistant to call her to schedule the repair, and I tell her that apparently there is dog shit all around the A/C unit, and that in order for us to go back, she (the customer of course) would need to clean up the area because it is not only unsafe but I would never knowingly send in a tech to a place that has DOG SHIT all over. They could slip in it, it's not sanitary, and so on.
She calls the customer, and tells her politly to "clear the dog droppings away from the area" before we come back. The customer says: "I don't have a dog. Why would someone not clean up dog droppings?" My assistant made a great save: "Opps, wrong customer. I have confused you with someone else." Anyhow she schedules the work and tells me this women doesnt have a dog.
I call the tech and tell him the story and he goes "oookkkkkaaayyy" like he has no idea what I'm talking about. The he tells me: "No, it SMELLS like shit in there, but the SHIT I was referring to was junk like rotting newspaper, chunks of metal (weird huh?) and misc. junk. NOT REAL SHIT.
Oh well, we sure laughed like hell. Evidently we didn't offend the customer because she scheduled the follow-up work.
CONTENT: Anyone ever take a figure of speech literally and fuck something up?
