So my brother's computer doesn't let him start up. He gets this error: "the procedure entry point SH create thread res could not be located in the dynamic link library shlwapi.dll" and all he can see is his wallpaper. He can't even go on safe mode. It's way more than I know about computers and I dont know how to help him. I don't want him to get behind on his work and papers. Is there anything I can do?