yea i read it, they shipped it a dozen times, big deal. there are no constants in how a package will be handled though, at every stop it could be different based on 100 different factors. time of the day/night, how backed up the sorting facility is, how backed up the destination for the package in the sorting facility is, the other packages being shipped with it (if your LCD gets thrown in with 30 boxes of bolts... you have issues), along with all the people involved along the way.
i could send 2 packages to you on 2 different days and the first could end up destroyed and the second could end up perfectly fine.
describing the sorting facilities as an "industrial" environment is actually pretty appropriate.