Called my primary care physician's office to schedule an appointment. Call taker takes notes and says nurse will call me back. A few hours later, nurse calls back and says since I haven't been seen by their office in over 3 yrs, that I'm no longer a patient and have to find another PCP. I've used this PCP since 1996, through five surgeries and other minor ailments. Granted the doctor (ironically he was from Southern NJ near where I'm from) died a few years ago, but they have added a bunch of new clinicians: a new doctor, PA, and NP. The medical system in our country has failed us.