if they aren't failing from outright destruction at your hands then they're covered under warranty and you should be sending them back for free replacement
AT&T Wireless Upgrade
- Thread starter Floptical
- Start date
if they aren't failing from outright destruction at your hands then they're covered under warranty and you should be sending them back for free replacement
you are one in a million then because we have over 5k BBs in the company of which I directly deal with a couple hundred and no one has those kinds of problems
like I said I'm one of around 10 on my team of 20 that have had these issues with the curve.
Dharma1521
Soooo do I look as young as I look?
Yeah this should be on my annoy list. We are a services based society so it kills me when people don't give a shit about their customers.
Because for most people in the US, we aren't THEIR customers, we are their companies customers.
Can't really blame them. Companies don't really give a shit about their employees, why should they give a shit back?
Dharma1521
Soooo do I look as young as I look?
A tiny bit of empathy on the part of customer service reps would go a loooonggg way.
Last edited:
Dory Berkowitz-Bukowski
Clam whisperer
Dharma1521
Soooo do I look as young as I look?
i dealt with a phone nurse a couple of times about a month ago. she was so patient and wonderful i made sure to tell her so. then i asked for where i might go to leave a compliment for her. well, she talked to spange last week and wanted to thank me for writing the letter...turns out, it went all the way up the food chain, and she was personally recognized. i felt like a million bucks because my little email had hit so many people about her.
Dharma1521
Soooo do I look as young as I look?
See thats so nice
it is. but i think it's so important BOTH ways. it is unacceptable for someone in a service field to treat someone unprofessionally, and i think that someone should at least be informed of such a situation. i also think that if someone is above and beyond a warm body behind a headset that they should be recognized.
i expect that perhaps one person might read a complimentary email i send...but at least i've made it a point to point it out. this example above made my day because people took it seriously enough to move it forward and let it be known that a customer was pleased. i think in today's
ish state of disregard, disrespect and lack of manners, it's so important to let it be known what's going on.